iLive Privacy Policy

We understand how important the privacy of personal information is to our users. This Privacy Policy will tell you what information we collect about you and your use of this site and its services. It will explain the choices you have about how your personal information is used and how we protect that information. We encourage you to read this Privacy Policy carefully.

This Privacy Policy applies to websites that are intended for use by consumers (non-professionals) for non-commercial, personal, family or household purposes, including web2health.com, iLiveOK.com, including subdomains and mobile versions of these websites (we refer to these websites collectively as the “iLive Sites”). We refer to the iLive Sites, and the information and services provided to you through the iLive Sites, as the “Services”.

If you do not want us to collect, use or disclose information about you and your use of the Services as described in this Privacy Policy, you should not use the Services. By using the Services, you agree to the Web2HealthTerms and Conditions of Use, which is a contract between us and users of the Services. By accepting the iLive Terms and Conditions of Use, you acknowledge that you have read and understand this Privacy Policy and the Web2Health Cookie Policy, and you agree that we will store, use and otherwise process your information where we are located.

Information collected about you

Some of our Services do not store your personal information, while others store your personal information in accordance with this Privacy Policy. Even if you do not register or provide personal information on iLive, we collect information about your use of the iLive Sites and Services. We may also receive information about our users from external sources.

When you use the Services, we collect information in the following ways:

Registration

Although you can use most of the Services without registering, certain Services require that you register with iLive in order for them to function properly. If you choose to register or update an existing account with iLive or to access certain Services, you may be required to provide certain personal information, such as your name, address, telephone number, gender, email address, and date of birth, username, and password to access your iLive account. You are responsible for ensuring the accuracy of the personal information you submit to iLive.

E-mail newsletters

When you register and at various times when you use the iLive Sites, you may be required to provide us with personal information in order to receive email newsletters/promotions from iLive. On iLive message boards, if you enable email notification for posts you have created or participated in, you will receive an email if there has been any action on them. If you later decide that you no longer wish to receive email updates, you can turn it off by going to the Email Notifications section in your account settings.

Public Forums

ILive public forums where users with similar interests, including specific health topics, can share information and support each other or ask questions to experts. These online discussions are moderated by health professionals, are open to the public and should not be treated as private.

Any information (including personal information) that you post in any forum is publicly available and not private. You should think carefully before posting any personal information in any public forum. What you post may be read, disclosed, or accessed by others and may be used in other ways that we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, information you post may also be displayed in third-party search engines.

If you mistakenly post personal information in our forums and want it removed, you can email us to request that we remove it by using the "Contact Us" link on every page of the iLive Sites. In some cases, we may not be able to remove your personal information.

Letters sent to iLive

This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to iLive by email. If you want to keep content or business information, ideas, concepts or inventions private or personal, do not send them by email to iLive.

Information about services and devices

When you access the iLive Sites and use the Services, iLive automatically collects and stores in its server logs information from your browser or mobile device, such as your IP address or unique device identifier, browser information (including URL), your preferences, cookies, and information about the content you view and actions you take (such as search queries, advertising campaign engagement, clicks, and associated dates and times).

Cookies and other tracking technologies

We and our partners use cookies to collect information about your use of the Services. “Cookies” are small data files assigned to your browser when you visit the iLive Sites that allow us to recognize your browser and collect and store information about your use of the Services as described above. In addition to cookies, we and our partners use other tracking technologies that collect information about your use of the Services, including mobile identifiers and “web beacons,” which are small graphic files (sometimes called “clear GIFs” or “web pixels”) embedded on a web page or in an email, typically used to monitor activity and send relevant information to a server (which may belong to the host site, a network advertiser, or another third party).

Our advertising service partners may use cookies and other tracking technologies to collect information about your use of the iLive Sites, including the content you have viewed. These third parties may use this information to help iLive deliver advertising on the iLive Sites and other third-party sites based on your browsing activity on the iLive Sites. iLive may further tailor advertising on the iLive Sites and other third-party sites based on additional information known to iLive or third parties. Third parties that iLive works with include Google, Yandex, Facebook, Twitter and others. In addition to using the information collected for iLive, Google and Yandex may also use such information as described in their privacy policies. To learn how Google or Yandex may use information collected by Google or Yandex through our Services on the iLive Sites, visit https://www.google.com/policies/privacy/partners and https://metrica.yandex.com/about/info/privacy-policy. While Facebook and Twitter do not provide iLive with personal information, Facebook and Twitter may use information about you and provide iLive services (which may be linked to personal information that Facebook and Twitter have about you) as described in their privacy policies, available at https://www.facebook.com/about/privacy and https://twitter.com/privacy.

We also work with third-party advertising networks to display advertising on the iLive Sites and on third-party sites. Our advertising providers use technologies to collect information about your activities on the iLive Sites to provide you with cookie-targeted advertising on our iLive Sites and on third-party sites based on your browsing activity and interests.

For more information about how cookies and other tracking technologies are used in connection with the Services, please review our Cookie Policy.

How is information about you used?

Information about your use of the Services may be used for the following purposes:

• provide, improve and create new Services,
• respond to your inquiries and send administrative messages about the iLive Sites and Services,
• to obtain your feedback on the iLive Sites and Services,
• send you secure emails and personalized emails relevant to your interests as they arise from your use of the Services, including news, announcements, reminders and opportunities from iLive,
• statistically analyze user trends, behavior and activity, including how often iLive Sites are visited, how the Services are used and how many emails are received and opened,
• provide you and people with similar demographic characteristics and interests with more relevant content, including advertising, both on and off the iLive Sites,
• to detect and protect against fraud and other threats to the Services and our users,
• to identify problems with the Services,
• conduct research and analytical activities, including those described below,
• to administer your account.

In addition, iLive may use personal information about you for other purposes that are disclosed to you at the time the information is collected and/or with your consent.

ILive may combine your personal information and other information collected about your use of the Services, as well as supplement it with information from external sources, for the purposes described in this Privacy Policy. For example, information that iLive collects about you may be combined by iLive with other information available to iLive, third parties for research and analysis, including analysis of the effectiveness of content, advertising or programs. This information from other sources may include age, gender, demographics, geography, personal interests, product purchase activity or other information. We may share aggregated information that is not identifiable to an individual user of the iLive Sites with our current or potential advertisers and other business partners.

ILive will not sell your personal information to third parties for their use without your consent.

Exchange of information

• Subsidiaries and corporate branches of iLive

We may share your information with our subsidiaries, affiliates, and companies acquired by or merged with us and our affiliates. In the event of a corporate change in control, such as a sale or merger with another entity, or in the event of an asset sale or bankruptcy, iLive reserves the right to transfer your personal information to the new controlling or acquiring entity. In the event of such a change, your personal information will continue to be treated in accordance with this Privacy Policy, unless we make any changes to the Privacy Policy in accordance with the section “Changes to this Privacy Policy”.

• Companies and contractors working with iLive

ILive works with third-party companies and contractors who help us provide the Services and otherwise assist in operating the iLive Sites, including those who provide services related to technology, data analysis, research, email management and posting, advertising and marketing, and/or content. iLive's contractors sometimes have limited access to your information in the course of providing products or services to iLive. We require that our contractors not use or disclose your information for any purpose other than providing the limited service or feature to iLive.

• Third Party Advertisers and Third Party Sites

We may share information about you, such as your cookie ID or IP address, with third party advertising service providers who may use this information on our behalf to help iLive deliver advertising on iLive and on third party sites as described in our Cookie Policy.

Certain content, services and advertisements offered to you through the iLive Sites are hosted by or contain links to sites hosted and operated by a company other than iLive (“Third Party Websites”). iLive does not share your personal information with these Third Party Websites without your consent, but you should be aware that any information you disclose on these Third Party Websites when you access these Third Party Websites is not covered by this Privacy Policy. iLive does not endorse and is not responsible for the privacy practices of these Third Party Websites. You should review the privacy policy posted on the Third Party Website to understand how that Third Party Website collects and uses your information. iLive makes every effort to make it obvious to you when you leave the iLive Site and enter a Third Party Website, either by requiring you to click on a link or by notifying you on the iLive Site that you have entered a Third Party Website. Additionally, if you see a phrase like "Powered by" or "In partnership with" followed by the name of a company other than iLive, then you are on a website hosted by a company other than iLive.

We may also include social features on the iLive Sites that allow you to interact with the relevant social media services, for example, to share an article. These widgets may collect browsing data that may be received by the third party that provided the widget and are controlled by those third parties. You can manage your privacy settings directly through the social media platform.

Compliance with laws, regulations and law enforcement requirements

To cooperate with government, law enforcement, and private sector officials to enforce and comply with the law, we may share personal information with third parties to: (1) comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order; (2) when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or (3) in special cases, such as in response to a physical threat to you or others, to protect property, or to defend or enforce legal rights. In addition, we may disclose personal information as described below.

How is your information protected and stored?

We take reasonable security measures to protect your personal information. Despite iLive's efforts to protect your personal information, there is always a risk that an unauthorized third party may find a way to circumvent our security systems or that the transmission of your information over the Internet may be intercepted.

The security of your personal information is important to us. When you enter personal information (including personal health information in various Services), we encrypt the transmission of that information or use SSL (Secure Socket Layer) technology.

We retain your personal information as long as your account is active or as needed to provide you with the Services. You can delete your personal information or instruct us to delete it at any time, but you should be aware that it is not technologically possible to delete all of the data you have provided to iLive from our servers. See “Your Options and Rights” below for more information about how you can update or delete your personal information. We also retain your personal information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Your options and rights

• Updating/deleting your personal information

If you do not want your personal information to be used by iLive in accordance with this Privacy Policy, you should not use the iLive Sites and Services. You may correct, update, or review personal information that you have previously submitted by logging into your account and making the necessary changes. You may also update any personal information that you have submitted by contacting us via the “Contact Us” link provided at the bottom of each page of the iLive Sites.

If you have registered and wish to remove any of your registration information that you have provided to us from our systems, please contact us using the "Contact Us" link provided at the bottom of each page of the iLive Sites. At your request, we will remove your registration information from our active databases and, where possible, from our backup media. You should be aware that it is technologically impossible to remove every piece of information that you have provided to the iLive Sites from our servers.

When you sign up to receive electronic communications for any of our Services, including our email newsletters, you may at any time opt out of receiving additional newsletters or other email communications from iLive or our advertisers or sponsors.

You can unsubscribe from our email newsletter:

1. By following the instructions at the bottom of the newsletter and using the "Unsubscribe" link found in the emails.
2. By logging into your account on the iLive Sites and canceling the subscription you no longer wish to receive in the My Profile section.

• Cookies

Most browsers can be set to reject cookies. Most browsers offer instructions on how to reset your browser to reject cookies in the Help or Preferences section of your browser toolbar. For more information on rejecting cookies, see our Cookie Policy.

• Advertising on mobile devices

You can also control interest-based advertising on your mobile device by turning on the “Limit Ad Tracking” setting in your iOS device settings or “Opt Out of Ad Personalization” in your Android device settings. This will not stop you from seeing ads, but it will limit the use of device advertising identifiers to personalize ads based on your interests. If you have questions about how to reject cookies on your specific device, contact your device manufacturer.

• Children's privacy

We are committed to protecting the privacy of children. The iLive Sites are not designed or intended for children under the age of 13. The iLive Sites do not collect personal information about any person we know to be under the age of 13. The parent or guardian is solely responsible for supervising the minor's use of the iLive Sites. The parent or guardian also assumes full responsibility for the interpretation and use of any information or Services provided through the iLive Sites in relation to the minor.

• Additional information for iLive visitors from the European Economic Area (“EEA”)

When you use the Services, we collect, store, use and otherwise process your personal information as described in this Privacy Policy. We rely on a number of legal bases to process your information, including where it is: (i) necessary for our legitimate interests in providing and improving the Services, including delivering content and advertising that may be of interest to you; (ii) necessary for our legitimate interests in keeping the Services and Sites safe and secure; (iii) necessary for the legitimate interests of our service providers and partners; (iv) necessary for the performance of our contractual obligations under the iLive Terms and Conditions of Use; (v) where you have consented to the processing, which you may withdraw at any time (however, the withdrawal will not affect the lawfulness of the processing of your personal data that occurred before the date of withdrawal); (vi) where you have posted information, for example on the iLive message board or other public forums; (vii) necessary to comply with a legal obligation such as a law, regulation, search warrant, subpoena or court order, or to exercise or defend legal claims; and (viii) necessary to protect your vital interests or the interests of others.

If you are an iLive user in the EEA, you may: (i) access the personal information we hold about you (we will aim to provide information within 30 days of your request); (ii) correct or delete your personal information (in most cases, you can correct the personal information you have sent to us by logging into your account and making the necessary changes); (iii) in certain circumstances, you may object to our processing of your personal information and we will stop such processing unless we have an overriding lawful basis for us to continue; (iv) withdraw consent you have previously provided (however, withdrawal will not affect the lawfulness of our processing of your personal data that occurred before the date of withdrawal); or (v) if you believe that we have failed to comply with data protection law, you may lodge a complaint with your local supervisory authority. If you wish to find out whether we hold any personal information about you and, if so, to exercise any of the rights available to you in relation to that personal information, you can contact us as described in the Contacting iLive section. We will respond to your request within a reasonable time.

When we process your personal information for marketing purposes, you may unsubscribe via the unsubscribe link in the emails we send you, by changing your subscription preferences in your account settings, or as otherwise set out in this Privacy Policy.

We will retain your personal information for as long as it is necessary to provide you with the Services and fulfill the purposes described in this Privacy Policy. This also applies to third parties with whom we share your information to perform services on our behalf. When we no longer need to use your personal information, and we do not need to keep it to comply with our legal or regulatory obligations, we will either delete it from our systems or anonymize it. If you have registered with iLive and you no longer want us to use your registration information to provide you with the Services, you can close your account.

Contact iLive

Please email us using the "Contact Us" link at the bottom of every page of the iLive Sites if you have any questions about this Privacy Policy or the personal information we hold about you.

If you have an unresolved privacy or data use concern that we have addressed to your satisfaction, you may lodge a complaint with your local supervisory authority.

Changes to this Privacy Policy

We reserve the right to change or modify this Privacy Policy and any of our Services at any time, and any changes will be effective upon posting unless we advise otherwise. If we make any material changes to this Privacy Policy, we will notify you by means of a notice on the iLive Sites and/or by email to our registered users (sent to the email address provided during registration) prior to the change becoming effective. By continuing to use the Services after this Privacy Policy has been changed, you agree to such changes. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. If you do not agree to the terms of this Privacy Policy, we ask that you do not register with us or use the iLive Sites. Please leave the iLive Sites immediately if you do not agree to the terms of this Privacy Policy.